Wherever You Go, The Headache Follows
CC => A Hutch Customer Care Representative
Me => I
CC : Welcome to Hutch. Can I Have your phone number please?
Me : 9986187899
CC : Can I Have Your Name Please?
Me : $#@#$
CC : Thank you Mr. $#@#$ for calling, how may I help You?
ME : You people have billed my account for Rs. 1628 and have
Deducted the amount twice from my Credit Card.
CC : Before I go on, Can I Have your DOB, Billing Address, Mothers’
Maiden Name, your Phone Number and the color of the
Underwear You are wearing?
Me : Why Da F$$K do you wanna know da color of mah underwear??
CC : Security check Sir.
Me : But What If I am not wearing the same underwear today?
CC : Sir, Please be advised that You have to wear the same before
You call us.
Me : What Da F$$K.. Ok [Repeat Information]…
CC : And The Color Sir…
Me : Yellow with Red Stripes. ;-)
CC : How May I Help You?
ME : You people have billed my account for Rs. 1628 and have
Deducted the amount twice from my Credit Card.
CC : Sir, Have you faced this problem before?
Me : Excuse Me? Are you supposed to face all the problems before
You call in the first time?
CC : Sir My systems show that the same problem has not occurred
Before.
Me : I know, this is the First Time. That Is Why I am Complaining
For The First Time.
CC : Sir Please visit the Nearest Hutch Shop.
Me : I Did, they wanted to see the bill from Nokia to confirm if the
Phone was mine.
CC : Oh, Sir I suggest you get the Bill and visit the Nearest Hutch
Shop.
Me : Are you even 12th Pass? Get me your Floor Manager.
CC : Sorry Sir, She is busy.
Me : Get me any floor Manager Who is Free.
CC : Sir all of them are busy.
Me : Now will I get my money Back or do I need to file a case with
The consumer courts?
CC : Sir, Your amount would be adjusted in the Next Bill. Please
Wait for a month.
Me : But I Have a Post Paid Connection Not a Pre Paid, and
Rs. 1628 as prepaid charge is Atrocious.
CC : What is Atrocious Sir?
Me : Eh, look it up in a dictionary.
CC : A Dictionary….?
Me : Ehhh… I am going to a consumer court.
CC : Consumer???
Me => I
CC : Welcome to Hutch. Can I Have your phone number please?
Me : 9986187899
CC : Can I Have Your Name Please?
Me : $#@#$
CC : Thank you Mr. $#@#$ for calling, how may I help You?
ME : You people have billed my account for Rs. 1628 and have
Deducted the amount twice from my Credit Card.
CC : Before I go on, Can I Have your DOB, Billing Address, Mothers’
Maiden Name, your Phone Number and the color of the
Underwear You are wearing?
Me : Why Da F$$K do you wanna know da color of mah underwear??
CC : Security check Sir.
Me : But What If I am not wearing the same underwear today?
CC : Sir, Please be advised that You have to wear the same before
You call us.
Me : What Da F$$K.. Ok [Repeat Information]…
CC : And The Color Sir…
Me : Yellow with Red Stripes. ;-)
CC : How May I Help You?
ME : You people have billed my account for Rs. 1628 and have
Deducted the amount twice from my Credit Card.
CC : Sir, Have you faced this problem before?
Me : Excuse Me? Are you supposed to face all the problems before
You call in the first time?
CC : Sir My systems show that the same problem has not occurred
Before.
Me : I know, this is the First Time. That Is Why I am Complaining
For The First Time.
CC : Sir Please visit the Nearest Hutch Shop.
Me : I Did, they wanted to see the bill from Nokia to confirm if the
Phone was mine.
CC : Oh, Sir I suggest you get the Bill and visit the Nearest Hutch
Shop.
Me : Are you even 12th Pass? Get me your Floor Manager.
CC : Sorry Sir, She is busy.
Me : Get me any floor Manager Who is Free.
CC : Sir all of them are busy.
Me : Now will I get my money Back or do I need to file a case with
The consumer courts?
CC : Sir, Your amount would be adjusted in the Next Bill. Please
Wait for a month.
Me : But I Have a Post Paid Connection Not a Pre Paid, and
Rs. 1628 as prepaid charge is Atrocious.
CC : What is Atrocious Sir?
Me : Eh, look it up in a dictionary.
CC : A Dictionary….?
Me : Ehhh… I am going to a consumer court.
CC : Consumer???
posted by Cruel Intentions at 6:01 AM
11 Views:
hehe..so.. was d money refunded?? :-O
Not Till Now. Should Have come By The EOD Today but hasn't till Now. ;-(
man , hearin that for second time, even mitwa got rogered, hutch billing system is flawd or what, did tcs build it?:P
@Longitude/Latitude
Well dunno who built it but I do know Deloitte is the consultant for them.
what is cruel :-O ?!@/ /??
what is cruel :-O ?!@/ /??
Yeah well i still remebr Airtel creating d sme kinda problem. Nywyas, dis post is anudr 1 of d gr8 posts.. J'adore ce. Correct?
@ Abhi
Ce correct
This too! Really happened?
@Nutan
Yeah It Did, got back the money though, but after 3 months
what was it Red undie with Yellow stripes or Yellow undie with red stripes ?
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